OUR CASE STUDIES
Orchestration of the Premium Loyalty Program in the United States
Audi on Demand manages one of the world’s leading car brand’s B2B rent-a-car service in the United States.
Banking & Insurance
Providing the Voice for the Europe’s Largest Insurance Agency
Allianz is the largest insurance company in Europe. Their extensive loyalty program is supported by the EpisXperience platform.
Public Services & Infrastructure
Enhancing Motorway User Satisfaction Through EpisXperience Platform
DARS is the Slovenian motorway company committed to upholding exceptional levels of satisfaction among motorway users.
IT and Telco
Relationships Built by Higher Perceived Value
We designed a viable loyalty club for T-2, one of the largest Slovenian ISPs, which provides more than 37% of the country’s households with internet, TV, and mobile phone services.
Engaging B2B Customers Across Europe
ZF Germany is a global manufacturer of spare car parts. Together with partners, they created their “Pro Points” B2B loyalty program.
A Handy Tool for Admirers of Beautiful Paper
The German papermill Hahenmühle is one of the most world-renowned producers of coated, fine art, ink-jet paper, with long-term relationships developed with their customers.
Healthy Purchases Create Happy Customers
Ljubljana Pharmacy is the largest pharmacy chain in Slovenia. They were the first in the country to introduce a modern loyalty program.
Boosting Customer Satisfaction in the Competitive Automotive Industry
Avto Triglav is a Slovenian importer and distributor of cars. They manage sales and service for brands like Fiat, Chrysler, Alfa Romeo, and Jeep.
Measuring CS & CX in Smart Cities through EpisXperience Platform
In collaboration with the Faculty of Social Science, we created a comprehensive model for measuring CS & CX in Smart Cities.
Market and Opinion Research
Surveying on the Global Level
Gallup International – a global research agency running ongoing projects like Eurobarometer – uses the EpisXperience as a platform to run surveys across their numerous markets.