GET YOUR MESSAGE ACROSS
Orchestrate Your Campaigns
Plan your marketing activities using built-in tools like advanced drag-and-drop flowchart creator or visual campaign planner.
All Customers in One Place
Benefit from your customer database. Monitor their activity and segment them efficiently down to the individual level.
Build creative campaigns, using channels like email, text message, landing pages, or social media campaigns.
Monitor your campaigns live, compare their results to improve your future marketing strategies.
The EpisXperience Difference
Benefit from a single, comprehensive marketing toolbox, with simple and intuitive visual editors that your team can start harnessing immediately.
All You Need at Your Fingertips
From planning and running campaigns to live dashboards. And everything in between.
Fast and Reliable
Leverage EpisXperience’s advanced technology to build even the most complex campaigns. Send out hundreds of millions of messages flawlessly.
The EpisXperience platform is a vast ecosystem of orchestrated modules and microservices that can be effectively applied to meet your project specifics.
USED BY LEADERS
EpisXperience has an outstanding client support, which is very responsive and solution oriented.
EpisXperience offers an interesting suite of tools that every starting marketing team must have. And if you get stuck, their support team will help you out immediately. You can certainly count on them.
Plan. Design. Execute. Convert.
What happens when your customer opens their mail? And what if they don’t? Well-planned and executed campaigns empower customer engagement and drive conversions. They allow you to measure and improve your customer experience.
EpisXperience’s advanced campaign flow builder streamlines and automates omnichannel marketing campaigns and customer experience measurement. Use a simple drag-and-drop tool to draw the milestones in your customers’ journey, such as personalized email campaigns and text, chat client, or social media campaigns. You even have rewarding and surveying options there.
Segment- or Trigger-Based Campaigns
Leverage our sampling tool to define microsegments to get the most convenient message across. Or set a trigger to automate it.
- Segment-based campaigns allow you to define segments from general down to individual level. You need to communicate to young women? Or only the ones likely to cancel their subscription to your product?
- Trigger-based campaigns use predefined events to activate campaigns. Does your customer have a birthday today? Have they just bought your product? Do you want to measure their experience?
In-Campaign Customer Experience Measurement
Include experience measurement in your campaigns. Automate it with predefined CX metrics like NPS, CES, CS.
- A simple drag-and drop visual editor for engaging surveys
- Questionnaire flow editor with various filters and conditions
- Reporting on live dashboards with customizable KPIs
The Ultimate Campaign Timeline
- You might hate Gantt charts, but planning multiple campaigns will make you love them again.
- Set campaign sequences and priorities will help you keep an eye on your strategy and its milestones.
- Simply define recurring campaigns with an advanced tool allowing you to use the calendar in creative ways.
Segmentation Made Easy
EpisXperience helps you keep your customer databases organized, and the sampling and segmentation tool helps you build samples quickly and efficiently.
- A simple drag-and drop editor lets you assign target group parameters to the board where they are further specified.
- Advanced filters like geofencing are available, allowing you to capture customers in desired locations, areas or situations.
Building Messages with Unlimited Creativity
Start from one of our professionally designed responsive templates or create your own corporate one. Use the simple drag-and drop editor to build engaging campaigns that your customers will love.
DASHBOARDS AND REPORTING
Insights Made Visual
EpisXperience’s live dashboards give you insight into every possible campaign parameter that you could imagine.
Advanced Data Visualization
Designed by our team of data scientists and graphic designers, EpisXperience’s dashboards and other forms of data visualizations are designed to empower business decisions.
Our range of interactive dashboard widgets give you advanced data visualizations in real time, while filtering options segment your results with a few easy clicks.
EpisXperience allows you to link your entire dashboards or individual widgets with your clients or other stakeholders via email, text message, chat client, or social media.
Multiple Campaigns Comparison
Advanced filtering options provide comparisons of the same metrics in different campaigns simultaneously.
Get the Most from Your EpisXperience
EpisXperience is an open platform, designed to be integrated with all the other apps and software suites your business might be already using. Existing integrations already include some of the industry’s most prominent names.
OPEN FOR INTEGRATIONS
RELATED CASE STUDIES
Boosting Customer Satisfaction in the Competitive Automotive Industry
Avto Triglav CX Measurement and Customer Care
Avto Triglav is a Slovenian importer and distributor of cars. They manage sales and service for brands like Fiat, Chrysler, Alfa Romeo, and Jeep.